(This Article first appeared in Ratchet + Wrench Magazine) One week in January Precision Auto Repair in Pleasanton, CA touted 3,999 five-star reviews on the website header. One week later, there were 4,013. Not bad. Family owned and operated since 1979, Precision Auto Repair sits just east across the bay from San Francisco. Beginning with Honda and Acura, Precision has specialized in foreign imports ever since and has expanded its service offerings steadily for almost 40 years. The shop homepage shows a long-haired Chihuahua (Peanut), some La-Z-Boys (comfy!), and an office space in which you could perform surgery. Everything is clean, clean, clean. The site also lists customer services such as free WiFi, loaner cars, early bird/night owl drop-off, a courtesy shuttle and after-hours pickup. As any shop owne ... read more
In this Shop Owners Success webinar Jimmy Lea is joined by Nancy Friedman the "Telephone Doctor" who will discuss how to get brand & company customer loyalty. You get less than 20 seconds when a customer walks into your shop or calls and asks a question. It’s those 20 seconds that means the sale. Improving your company’s approach to customer interactions can have a noticeable impact on customer retention, renewal, and satisfaction. Nancy’s Golden Nuggets program is unique, engaging, entertaining and educating. You’ll be laughing and learning ideas, tips, skills and techniques you’ll use immediately and forever to ensure your business captures & navigates that important call. Watch more webinars in the Shop Owner Success series at Kukui.com
Kukui has completed integration with the Tekmetric shop management system which provides users of both products unequaled access to shop performance metrics. With the establishment of this integration partnership, Kukui has also welcomed Tekmetric as the newest member of the Kukui Certified Partner program. Both products will be showcased at the Shop Hackers conference in Nashville, TN this weekend. Through integration with Tekmetric, shop owners using the Kukui dashboard have immediate access to performance data that helps them better understand their shop’s performance and pinpoint areas of improvement that will enable increased profits. The Kukui platform integrated with Tekmetric also allows shop owners to analyze customer behavior and take control of their online reputation. Shops will have full transparency into the performance of every marketing campaign, including Google Ads, Facebook/Instagram, Yelp, SEO ... read more
In this breakthrough webinar, Wealth Strategist Derick Van Ness will address the entrepreneur’s ultimate dilemma: “Do I invest my money? Or keep it available to grow my businesses?” You’ll never need to decide again because Derick will show you how to do BOTH by building your own banking system! He will teach you to utilize money in a way that less than 1% of the population understands so you can prosper with almost no extra effort required. This is the same way the wealthiest families in America have built and perpetuated wealth for generations. Derick will methodically break down how to create financial certainty so you can sleep well at night, why you may never need a crummy bank loan again, and how you can compound the profits in your business by getting your money to do more than one job at a time. By the time he’s done, you’ll wonder why you’ve never seen this before, and be amazed it can be so simple. You won’t want to miss it ... read more
Like snowflakes, no two succession plans are exactly the same. In this Shop Owner Success webinar, Jimmy Lea welcomes two former shop owners who successfully transitioned their business to their successors. You'll get the inside scoop from Ron Haugen from Westside Auto Pros, and Joe Sevart from I-70 Auto Service about what they did to make it work. Whether you are selling to a trusted family member or top manager, this plan needs to be a top priority
In this Shop Owner Success Webinar, host Jimmy Lea was joined by Cecil Bullard, founder of the Institute for Automotive Business Excellence and Seth Thorson, owner of Eurotech Auto in Minneapolis, MN. to talk about some of the basics of Succession Planning that all shop owners should know. Our panelists get into a discussion about how to establish an exit strategy for retirement which includes a succession plan, transferring ownership of the business, and paying taxes. They share first-hand experience about how to change business ownership either by selling, closing, or handing the business to successors.
In this webinar Jimmy Lea and estate planning specialist Daniela Lungu for an in-depth introduction into estate planning for shop owners. You will find out what documents are required and how to use Revocable Living Trusts to avoid Estate Taxes and Probate. You will find out how to use Advance Health Care Directives and Durable Power of Attorney to avoid Conservatorships. And, you will learn about how to effectively protect your family, your business, and your estate. Learn how to effectively use trusts to keep the court out of your family and your business. About Daniela Lungu Daniela Lungu, founder of the Law Offices of Daniela Lungu, devotes her law practice to asset protection through estate and business planning. Ms. Lungu’s goal is to provide the people of the Bay Area and California with the highest quality, and most personalized legal services possible. Her attention to detail and a high level of communication with her clientele distin ... read more
The video above is an introduction to the Kukui All-in-One Success Platform which enables auto shop owners with the tools they need to track and manage all aspects of marketing, and communications with current and potential shop customers. Notice that the video is enabled with an interactive chapter menu that will allow you to jump directly between the sections which interest you most. Just click the menu icon at the bottom of the video player or the menu overlay on the screen.
San Jose, CA - Oct. 11, 2018: Kukui Corporation, the maker of the All-in-One Success Platform®, has formed a partnership with the Midwest Auto Care Alliance (MWACA) to help conquer financial barriers to success faced by auto repair shop owners. In this partnership, shops who join both MWACA and Kukui, receive financial support that enables them to participate in the auto repair industry’s most engaged education and mentoring organization and to also take advantage of the most advanced suite of products available to auto repair shops. Kukui and MWACA are both driven by similar missions of enabling success and excellence in the independent auto service industry. Kukui supports this mission through the creation of an integrated suite of software and services proven to enable repair organizations to succeed in a very competitive business. MWACA driv ... read more
Over the past several months Kukui joined Richard Rawlings and crew for the second season of the hit Discovery Channel program Garage Rehab. Kukui supports the shop featured in each episode with a new website designed to help them revitalize their marketing efforts and achieve ultimate success. In the Garage Rehab series, Richard Rawlings and his team travel the country to find struggling shops that need help. In each episode, Rawlings takes over a shop, making all decisions for the business as he works to revamp and revitalize the enterprise using his entrepreneurial savvy, deep knowledge of the auto industry and marketing skills to transform the struggling garages into profitable businesses. “We just wrapped Garage Rehab season two and I can't wait for the premiere in September!” said Richard Rawlings. “When I invest in a garage, not only do we rehab the shop, we also rehab the shops marketing with a new high-end website built by Kukui. If I’m working ha ... read more