Articles:

Engaging a Work-from-Home Customer Base

Engaging a Work-from-Home Customer Base

Using social media & technology to 1) retain current customers & 2) attract new customers. George Zeeks - ATI Jimmy Lea - KUKUI  

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Virtual Events

Deep Dive Webinar: The Power of Reviews

Deep Dive Webinar: The Power of Reviews

Join Jimmy Lea, KUKUI Product Egangalist, and Jeanne Garman, Client Success Manager with KUKUI, and discover the power of Quantity, Velocity, and Diversity with your Reviews. Learn the art and proper method for collecting Reviews and responding to all Reviews, both Positive and Negative. Prepare yourself to automate the requesting process utilizing your KUKUI All-in-One Success Platform.  

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DEEP DIVE

Shop Owner Success with Bryan Gossel and John Eppstein

Shop Owner Success with Bryan Gossel and John Eppstein

How do you define success? Better Car Count? New Customers? Higher ARO? Higher customer retention? Join Jimmy Lea, KUKUI Product Evangelist, as we discuss success with Bryan Gossel, MSO of BG Automotive in Denver, CO, and John Eppstein, MSO of John's Automotive Care in San Diego, CA. They'll define success, and then dive into the numbers, measurements, and reports they look at to discover if they are on the proper trajectory. Starting the discussion directly with More Insight with Better Data and then leading into Higher Customer Retention and Better Customer Acquisition.  

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Webinar

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webinar

Text Connect Training - Text Retention

Text Connect Training - Text Retention

Our biggest enhancement yet to the Text Connect Platform is here! We are thrilled to introduce a brand new feature: Text Retention Campaigns. What are they? Our ongoing text campaign service is a text message system that uses your customers' data to send them customized communications based on triggers that you set. There are several options for triggers. They can be sent based on the last time a customer has visited, estimated mileage of a vehicle, time since a particular service was performed, and more! Join us for this special webinar to dive into the details of this new enhancement to the Text Connect Platform!  

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Webinar

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webinar

How to Improve your SEO with Blogging

How to Improve your SEO with Blogging

Welcome to another Deep Dive Webinar! This week, join Jimmy Lea and Jenn Ripley, Senior Content writer for KUKUI. We'll be discussing the importance of uploading regular blogs to your website and how consistent blogging can have a significant effect on your website’s search engine ranking. You’ll learn how to create your own blogs using the Kukui Control Panel, what blog topics to focus on to reach the right potential customers, and the best strategies to use when writing to generate traffic to your website. Enjoy!  

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DEEP DIVE

Real Shop Owner Success with Bill Adams and Steve Mancinelli

Real Shop Owner Success with Bill Adams and Steve Mancinelli

Welcome to another Shop Owner Success Webinar! Bill Adams is the owner of the award-winning Adams Autoworx in Castro Valley and Albany California. He hosted the syndicated radio show, “Nor-Cal Autotalk” from 2008 to 2018 and continues to guest host and participate in podcasts and broadcasts throughout the country. Bill has a rich 40 years of experience in the automotive service industry. He started off pumping gas and changing oil at the family gas station.  Steve Mancinelli runs the biggest small shop in Denver! His biggest challenge is finding enough room for 4 Technicians to work in 3 Bays... Join Jimmy Lea and Bill Adams and Steve Mancinelli as we dive into just how KUKUI has helped Bill and Steve reach their continued success in the automotive industry! You won't want to miss this

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Webinar

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webinar

Our Biggest Text Connect Platform Update Yet: Ongoing Text Campaigns

Our Biggest Text Connect Platform Update Yet: Ongoing Text Campaigns

Our biggest enhancement yet to the Text Connect Platform is here! We are thrilled to introduce a brand new feature: Ongoing Text Campaigns. What are they? Our ongoing text campaigns service is a text message system that uses your customers' data to send them customized communications based on triggers that you set. There are several options for triggers. They can be sent based on the last time a customer has visited, estimated mileage of a vehicle, time since a particular service was performed, and more! Why use ongoing text campaigns? Build Relationships: Texting is the preferred means of communication for many customers, and following up with your customers shows them that you truly care about their experience with you. Give them the opportunity to get to know you a little bit better by connecting through Text! Increase Sales: Text customers you haven’t seen in a while to check in if they need anything, remind them of a ... read more

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Product Updates

Meet Our New Hires!

Meet Our New Hires!

We love it when our family grows! Meet the Newest Kukuians: Mark Pavlidis, Sales Executive - Inside Sales Favorite Movie - The count of Monte Cristo  Favorite Thing to Do - Anything outdoors  Best Childhood Memory - Many Outdoor adventures  Favorite Quote - Do the right thing, even when no one’s looking.    Armando Ortiz, Sales Executive - Inside Sales Favorite Movie – Boiler Room Favorite Thing to Do – Family Time Favortie Kukui Lead – Amazingness Best Childhood Memory – Living in the countryside of Puerto Rico Favorite Quote – I have so many but I will go with T.G.I.M = Thank God Is Monday!   Michelle Salazar, Sales Executive - Inside Sales Favorite Movie - Braveheart Favorite thing to do free time - Read in my backyard Favorite Kukui LEAD value - Enthusiasm Best childhood memory - 10 years old my first st ... read more

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Kukui Team

Deep Dive - Customer Retention and Special Offers

Deep Dive - Customer Retention and Special Offers

It's time for another valuable Deep Dive Webinar where we will be diving into the Retention and Specials modules of your Kukui Control Panel. How can you create and send out an email blast on demand to help generate car count? How do you track email communications sent to your customers?   Where to add, or change specials to use on your website or in your retention campaigns and more! Join your master diver Jimmy Lea and Director of Client Services Gary Norenberg learning how to create and track marketing campaigns to help generate and retain car count for your shop in this Deep Dive into these two value modules!    

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DEEP DIVE

Business Leadership with Barry Barrett

Business Leadership with Barry Barrett

Welcome to another Shop Owner Success Webinar! This is Part 3 of our Barry Barret Webinar series. Join Jimmy Lea and Barry Barrett as they continue their discussion into Process with Purpose. You'll learn just how to keep the right people in the right seat in your business to fully achieve your business potential.  

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Webinar
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