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Text Marketing: Advanced Filters and the CALCULATOR

Text Marketing: Advanced Filters and the CALCULATOR

By Kaeli Hall Filters are a hot topic these days, but we’re not here to talk about the latest filter for your Instagram profile picture. We’re here to talk about the filters available on our Text Marketing platform. Targeting your marketing to a very specific audience increases your rate of conversion, and we’re providing you with plenty of options to narrow down the scope of your targeted audience. Take a look at our new, advanced filter options: You might want to only send a text to your regulars, and skip the customers who only stopped by once or twice for a quick service. Define the minimum number of closed invoices that any customer who receives this message will have. Filter all of the recipients by the make of their vehicle. Type it into the box, hit “Add Vehicle To Filter”, and save. You can enter as many vehicles as you’d like, and remove a vehicle by pressing the x on the right hand side. People might opt-in through the web forms or key ... read more

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Product Updates

Updates to Text Connect Platform

Updates to Text Connect Platform

Thank you for being a Connect User! This webinar will be an overview of newly added enhancements in the Text Marketing platform as well as ones to come in the near future. This will also be an opportunity to announce the relaunch of the Connect Platform. Product enhancements will include: • Updated Text Connect Platform Admin Page • Ability to remove customers from the Recipients list • Page to see all Opted-in Customers • Support for Canadian shops • Create Text Campaigns for multiple locations at the same time • Advanced Filters • And More!   Come join Jimmy Lea and the KUKUI Product Team as we dive into these exciting new developments! We hope to see you there

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Webinar

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webinar

Meet the newest Kukuians this month!

Meet the newest Kukuians this month!

Our team continues to grow! Here are our newest amazing additions: Lauren Flores - Client Marketing Specialist A little about Lauren: Favorite Movie: Disney Pixar’s Up Favorite Free Time Activity: Trips to Disneyland or the beach with my family. Favorite Kukui Value: Love Best Childhood Memory: My favorite memories growing up were our Saturday morning breakfasts. My mom was a single mother of 4 girls and she worked constantly to support us, but without fail, every Saturday morning we would wake up to her cooking breakfast and spent the morning together as a family. Favorite Quote: “You will not always be the smartest person in the room, and you will not always be the strongest or funniest or the most talented. But you can always be brave and you can always be kind, and these are the things you should be every minute of every day for the rest of your life. Because yes, those other things, they’re great things. But these things are better.” ... read more

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Kukui Team

Deep Dive - The KUKUI Leads Module

Deep Dive - The KUKUI Leads Module

Welcome to the Deep Dive Webinar Series! This webinar is for KUKUI clients only. Each month we will be taking an in-depth look at one aspect of the KUKUI Platform.     This week Jimmy Lea will and Heather Myers take you on a guided tour of the KUKUI Leads Module. Technology changes quickly and so do we, we feel this is the best way to keep you in the know! To watch more videos like this go to https://www.kukui.com/blog/categories/webinar

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DEEP DIVE

Text Marketing - May Enhancements

Text Marketing - May Enhancements

In April we released our Text Connect Platform, with several modules to support text-based messaging between shops and customers at various points in the customer journey. One module, Text Marketing, provides the ability to send "text blasts" to opted in customers with special promotions and announcements to increase customer engagement and retention. We knew that April's release was only the beginning and had plans to continue to enhance the product and provide additional texting capability, and today we released the first round of enhancements.  Opted-In Customers: Let’s say your goal is to collect 100 opt-ins. You have a good feeling that your team is doing well, but how can you know when you’ve hit your goal for sure? Great news! You now have the ability to see a detailed list of how many and which customers have opted in to receive text message marketing. Remove Customers From Recipient List: You have ... read more

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Product Updates

Secrets to Shop Success at Concours Motors

Secrets to Shop Success at Concours Motors

Jimmy Lee here with the Secrets of Shop Owner Success. Joining me today is Phil Sylvester with Councours Motors. So excited to have him here today. We're going to talk about Councours and what you guys are doing, which is so amazing. Thank you for being here.  So the question for you during these interesting economic times. What are you doing that separates you from the competition?    Video Transcript Well, the biggest thing that we're doing is offering it's going over the top with customer service. We're doing touchless car delivery and pickup disinfecting of keys. We have a key drop. The customers don't even have to come in. We can text them the repair orders. They can pay over the phone. We have lockboxes. We're doing pickup and delivery of cars. We're doing everything we can to make it easier for the customer to get their vehicle serviced and repaired If there is an emergency. We take care of them in any way we can. Phenomenal, and ... read more

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SOS Secrets

What are Your Measurables You Need to Identify, Discuss, and Solve?

What are Your Measurables You Need to Identify, Discuss, and Solve?

Join us for this month's webinar where Barry Barret returns to talk about the key business measurables that every shop owner needs to be in control of.  Come learn what data looks like for your business, how to identify issues with it, and how to solve those issues.  Every attendee of this webinar will receive a coffee on Jimmy Lea! Register now, seats are filling up fast.    To watch more videos like this, go to https://www.kukui.com/blog/categories/webinar

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Webinar

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webinar

Text Marketing for Canadian Shops

Text Marketing for Canadian Shops

By Carissa Long - Kukui Product Manager  Last month we announced the release of the Text Connect Platform, which provides several modules allowing shops to engage their customers using text messages. While we all know sending text messages is an effective way to reach out to customers and get them in the door, there are some legal landmines which are important to avoid related to marketing via text (and stepping on a landmine could result in a very expensive lawsuit. Just ask JiffyLube). The Text Marketing Module provides several ways to encourage customers to opt-in for marketing text messages, which is required in both the US and Canada, but Canada has another unique requirement - all text messages must include a physical mailing address for the sender and an additional way for the customer to contact them.  Kukui not only cares about helping clients maximize time and profitabili ... read more

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Product Updates

Watch the Replay of the KUKUI + NAPA AUTOPRO = Success Webinar

Watch the Replay of the KUKUI + NAPA AUTOPRO = Success Webinar

Watch this webinar replay tailored for NAPA AUTOPRO to learn what separates Kukui from all other Marketing Systems in the Automotive Industry. Come learn from Jimmy Lea and Luke Kushner about how Kukui’s All-in-One Success platform will help you Attract and Retain more customers.        To see more videos like this, visit https://www.kukui.com/blog/categories/webinar  

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Webinar

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webinar

Online Payments with Stripe

Online Payments with Stripe

By Carissa Long - Kukui Product Manager It’s difficult to see the bright side during tough times like these, but one of the good things to come out of COVID-19 is the fact that many more people now have better awareness of good hygiene and how small changes in our daily habits can make a big difference in the transmission of germs. Habits like washing your hands for a full 20 seconds will stick with us long after this pandemic subsides. I, for one, will never again leave the house without hand sanitizer and shudder at the thought of sampling makeup or handling display phones when out shopping.  Our newly heightened awareness of germs also makes us rethink simple habits like handing your credit card over to someone for payment and then using the pen at the checkout counter that countless other people touched before you. To help support safe practices both during and after COVID, Kukui is now offering a way for shop customers to pay their invoices online. Clients with Kukui ... read more

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Product Updates
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