Although we celebrate the birthday of the United States on July 4th we celebrate the Flag on June 14th. Flag day first originated when a schoolteacher named BJ Cigrand assigned the students in his Fredonia, Wisconsin Public School to observe the 108th anniversary of the official adoption of The Stars and Stripes as what he called then 'Flag Birthday' on June 14th, 1885. On the same day in 1889, a kindergarten teacher in New York City named George Balch planned some ceremonies for the children of his school, and his idea of observing Flag Day was later adopted by the State Board of Education of New York. On June 14, 1891, the Betsy Ross House in Philadelphia held a Flag Day celebration, and on June 14 of the following year, the New York Society of the Sons of the Revolution celebrated Flag Day. In 1894, the governor of New York directed that on June 14 the Flag be displayed on all public buildings. With BJ Cigrand and Leroy Van Horn as the moving spirits ... read more
KUKUI Receives Strategic Growth Investment from SSM Partners Kukui has secured $27 million in Series A funding. The strategic growth investment from Memphis-based SSM Partners will provide Kukui with resources to accelerate continued platform innovation, rapid market expansion, expanded customer services, and support accelerated growth in the automotive aftermarket industry. As part of the strategic growth investment, Jim Tallman, Executive Chairman of Innovative Interfaces and a former CEO with multiple companies, will be joining Kukui as Executive Chairman to support the management team as an advisor. Since its launch in 2011, over 2,000 auto repair businesses worldwide have trusted Kukui to manage their marketing, websites and customer retention needs. And, they have relied on the Kukui platform to provide them with deep analytics about the health and success of those programs. Kukui’s focus is to enable shop owner ... read more
(This Article first appeared in Ratchet + Wrench Magazine) One week in January Precision Auto Repair in Pleasanton, CA touted 3,999 five-star reviews on the website header. One week later, there were 4,013. Not bad. Family owned and operated since 1979, Precision Auto Repair sits just east across the bay from San Francisco. Beginning with Honda and Acura, Precision has specialized in foreign imports ever since and has expanded its service offerings steadily for almost 40 years. The shop homepage shows a long-haired Chihuahua (Peanut), some La-Z-Boys (comfy!), and an office space in which you could perform surgery. Everything is clean, clean, clean. The site also lists customer services such as free WiFi, loaner cars, early bird/night owl drop-off, a courtesy shuttle and after-hours pickup. As any shop owne ... read more
In this Shop Owners Success webinar Jimmy Lea is joined by Nancy Friedman the "Telephone Doctor" who will discuss how to get brand & company customer loyalty. You get less than 20 seconds when a customer walks into your shop or calls and asks a question. It’s those 20 seconds that means the sale. Improving your company’s approach to customer interactions can have a noticeable impact on customer retention, renewal, and satisfaction. Nancy’s Golden Nuggets program is unique, engaging, entertaining and educating. You’ll be laughing and learning ideas, tips, skills and techniques you’ll use immediately and forever to ensure your business captures & navigates that important call. Watch more webinars in the Shop Owner Success series at Kukui.com
Kukui has completed integration with the Tekmetric shop management system which provides users of both products unequaled access to shop performance metrics. With the establishment of this integration partnership, Kukui has also welcomed Tekmetric as the newest member of the Kukui Certified Partner program. Both products will be showcased at the Shop Hackers conference in Nashville, TN this weekend. Through integration with Tekmetric, shop owners using the Kukui dashboard have immediate access to performance data that helps them better understand their shop’s performance and pinpoint areas of improvement that will enable increased profits. The Kukui platform integrated with Tekmetric also allows shop owners to analyze customer behavior and take control of their online reputation. Shops will have full transparency into the performance of every marketing campaign, including Google Ads, Facebook/Instagram, Yelp, SEO ... read more
In this breakthrough webinar, Wealth Strategist Derick Van Ness will address the entrepreneur’s ultimate dilemma: “Do I invest my money? Or keep it available to grow my businesses?” You’ll never need to decide again because Derick will show you how to do BOTH by building your own banking system! He will teach you to utilize money in a way that less than 1% of the population understands so you can prosper with almost no extra effort required. This is the same way the wealthiest families in America have built and perpetuated wealth for generations. Derick will methodically break down how to create financial certainty so you can sleep well at night, why you may never need a crummy bank loan again, and how you can compound the profits in your business by getting your money to do more than one job at a time. By the time he’s done, you’ll wonder why you’ve never seen this before, and be amazed it can be so simple. You won’t want to miss it ... read more
Like snowflakes, no two succession plans are exactly the same. In this Shop Owner Success webinar, Jimmy Lea welcomes two former shop owners who successfully transitioned their business to their successors. You'll get the inside scoop from Ron Haugen from Westside Auto Pros, and Joe Sevart from I-70 Auto Service about what they did to make it work. Whether you are selling to a trusted family member or top manager, this plan needs to be a top priority
In this Shop Owner Success Webinar, host Jimmy Lea was joined by Cecil Bullard, founder of the Institute for Automotive Business Excellence and Seth Thorson, owner of Eurotech Auto in Minneapolis, MN. to talk about some of the basics of Succession Planning that all shop owners should know. Our panelists get into a discussion about how to establish an exit strategy for retirement which includes a succession plan, transferring ownership of the business, and paying taxes. They share first-hand experience about how to change business ownership either by selling, closing, or handing the business to successors.
In this webinar Jimmy Lea and estate planning specialist Daniela Lungu for an in-depth introduction into estate planning for shop owners. You will find out what documents are required and how to use Revocable Living Trusts to avoid Estate Taxes and Probate. You will find out how to use Advance Health Care Directives and Durable Power of Attorney to avoid Conservatorships. And, you will learn about how to effectively protect your family, your business, and your estate. Learn how to effectively use trusts to keep the court out of your family and your business. About Daniela Lungu Daniela Lungu, founder of the Law Offices of Daniela Lungu, devotes her law practice to asset protection through estate and business planning. Ms. Lungu’s goal is to provide the people of the Bay Area and California with the highest quality, and most personalized legal services possible. Her attention to detail and a high level of communication with her clientele distin ... read more
The video above is an introduction to the Kukui All-in-One Success Platform which enables auto shop owners with the tools they need to track and manage all aspects of marketing, and communications with current and potential shop customers. Notice that the video is enabled with an interactive chapter menu that will allow you to jump directly between the sections which interest you most. Just click the menu icon at the bottom of the video player or the menu overlay on the screen.