Yearly Archives: 2020

Text Messaging Your Customers: The Dos and the Don'ts

Text Messaging Your Customers: The Dos and the Don'ts

By: Kaeli Hall We’ve all been there. Three days into an email thread that has been going back and forth, you realize that a call or a text would have had this conversation wrapped up in 10 minutes. Whether it’s text messaging, calling, emailing, postcards or hand-written letters, all of these channels are important parts of any business communication strategy. However, not all communications are created equal. Some channels of communication are much more effective for certain types of messages than others. Take a look below for some tips on when it is the right time to send a text message to communicate to your customers. Text Message Do’s and Don’tsDo:Send your customers updates that they should read right away: Is there an update on a service already in progress? A text message is a great way to get your customers' attention no matter what they are doing. Encourage back and forth communicat ... read more

Categories:

Articles

KUKUI Partners with Shop-Ware

KUKUI Partners with Shop-Ware

The Shop-Ware shop management SaaS platform is now a part of the KUKUI Certified Partner program.  With KUKUI’s Shop-Ware integration, users of both platforms will have unrivaled access to performance metrics and tools to make their shops successful.    Shop-Ware users will have complete transparency in the performance and effectiveness of their marketing campaigns.  Google Ads, Facebook/Instagram, Yelp, SEO, texting, email, postcards, shop videos, and review management are all clearly displayed using the KUKUI dashboard.  This provides shop owners with a better understanding of their shop’s performance and the ability to identify areas of improvement and focus on efforts that are driving the most success.   Carolyn Coquillette, Founder and CEO of Shop-Ware says “KUKUI and Shop-Ware share a common purpose to deliver the professional-grade software solutions that this industry needs and deserves. We’re thrilled to partner togethe ... read more

Categories:

Press Release

Tags:

News , Partner

How will Shop Owners Succeed? - The Myths and The Truths

How will Shop Owners Succeed? - The Myths and The Truths

A discussion about the right and wrong ways to increase profitability and establish a legacy. Jimmy Lea - Kukui Mike Bennett - ATI

Categories:

Virtual Events

ADAS Panel discussion with Owners

ADAS Panel discussion with Owners

Lessons being learned from owners actually doing it along with the real opportunity for Body Shops and General Repair Shops. Keith Manich - ATI

Categories:

Virtual Events

Upgrading Your Business / Building a Bench

Upgrading Your Business / Building a Bench

Using social media & technology & outreach to increase the talent on your team.  Geoff Berman - ATI Kevin Allen - ATI Jimmy Lea -  KUKUI

Categories:

Virtual Events

Don’t Become a Statistic!

Don’t Become a Statistic!

Once you get to the top, how do you stay there? Remembering the basics and what got you to the top so you don’t fall back into bad habits or unproductive business trends. Kim Hickey - ATI Brittany Schindler - ATI

Categories:

Virtual Events

If You Build It, They Will Come

If You Build It, They Will Come

What does your ambassador program look like? What are your internal and external customers saying about you? Kim Hickey - ATI Brittany Schindler - ATI

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Virtual Events

How Do I Sell? What Do I Need to Do?

How Do I Sell? What Do I Need to Do?

Sales training for collision repair planners Jackie Ferrier - ATI  

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Virtual Events

Are You Certified on the Most Powerful Tool in the Shop?

Are You Certified on the Most Powerful Tool in the Shop?

Tips & Tricks to increase appointments & ARO - what to do when the phone rings and what to do when the phone doesn't ring. Eric Twiggs - ATI Jimmy Lea - KUKUI  

Categories:

Virtual Events

Updates on PPP including what to do about My Taxes for 2020 and 2021

Updates on PPP including what to do about My Taxes for 2020 and 2021

Latest updates, impacts, and other things to consider. Brian Shepley (CPA)  Jason Andrews Mike Bennett - ATI  

Categories:

Virtual Events
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