San Jose, CA - August 2, 2017: Kukui Corporation, maker of the All-in-One Success Platform®, and AutoShopFollowUp.com, an auto customer retention expert, have just formed an official partnership that enables repair shops with next level customer retention solutions.
It can cost up to 30 times to as much to attract a new customer as it does to retain existing customers. Kukui’s new Lost Customer Module identifies which customers have not been in the shop for a while, but contacting them all is sometimes a challenge. Through this partnership AutoShopFollowUp.com will handle the follow up calls consistently and affordably.
AutoShopFollowUp.com will utilize Kukui's innovative web platform to offer a more robust and comprehensive marketing platform helping automotive shop owners more effectively communicate with and retain customers. This process leads to boosted profits by adding follow up phone calls and handwritten thank you cards to Kukui’s Lost Customer Module. AutoShopFollowUp.com will also gain access to Kukui’s All-in-One Marketing Platform, which is designed to build greater customer loyalty over time.
“AutoShopFollowUp.com is excited to partner with Kukui Corporation in this renewed effort to help our client’s boost customer retention rates and ultimately profitability. Embarking on this partnership together enables us to play off each other’s greatest strengths and offer in-depth solutions that are truly hard to beat. We understand the retention challenges that auto shops face and are always seeking new ways to help address them through hands-on support at every step,” said Mike Carrillo, CEO, AutoShopFollowUp.com.
Kukui CEO, Todd Westerlund, echoed similar sentiments: “This partnership with AutoShopFollowUp.com is just the beginning of a long line of innovative solutions that will transform the way automotive industries interact with clients. Our integrated web marketing platform gives us the opportunity to offer a range of analytic, marketing and communications services to change the fortunes of several companies in a highly competitive auto and auto ancillary industry.”
The new partnership is set to transform the way auto industries operate and interact and follow up with customers in a competitive environment.
AutoShop FollowUp is a customer retention expert with a special focus on the auto industry, highlighting how a 5 percent customer retention increase can boost profits by 25 to 80 percent. The company follows up with auto shop customers through phone calls and thank you cards to help auto shops better understand how to interact with customers. Through a series of detailed reports and review studies, the company helps auto shops build a new base of loyal customers through frequent interactions.
About Kukui Corporation
Kukui enables success. The Kukui All in One Success Platform® empowers each of Kukui’s clients with quantitative data showing their return on investment, the number of new clients based on their POS system, statistics revealing their customer retention rate, and areas to improve their business through the tracking of phone calls, appointment forms, and feedback from customer reviews. Kukui enables shop owners to focus “on the business.” For more information visit Kukui at https://Kukui.com or call (877) 695-6008.