Tag Archives: webinar

15 Golden Nuggets of Customer Service Success

15 Golden Nuggets of Customer Service Success

  In this Shop Owners Success webinar Jimmy Lea is joined by Nancy Friedman the "Telephone Doctor" who will discuss how to get brand & company customer loyalty. You get less than 20 seconds when a customer walks into your shop or calls and asks a question. It’s those 20 seconds that means the sale. Improving your company’s approach to customer interactions can have a noticeable impact on customer retention, renewal, and satisfaction. Nancy’s Golden Nuggets program is unique, engaging, entertaining and educating. You’ll be laughing and learning ideas, tips, skills and techniques you’ll use immediately and forever to ensure your business captures & navigates that important call. Watch more webinars in the Shop Owner Success series at Kukui.com

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Grow your money and use it along the way. Just like the banks

Grow your money and use it along the way. Just like the banks

In this breakthrough webinar, Wealth Strategist Derick Van Ness will address the entrepreneur’s ultimate dilemma: “Do I invest my money? Or keep it available to grow my businesses?” You’ll never need to decide again because Derick will show you how to do BOTH by building your own banking system! He will teach you to utilize money in a way that less than 1% of the population understands so you can prosper with almost no extra effort required. This is the same way the wealthiest families in America have built and perpetuated wealth for generations. Derick will methodically break down how to create financial certainty so you can sleep well at night, why you may never need a crummy bank loan again, and how you can compound the profits in your business by getting your money to do more than one job at a time. By the time he’s done, you’ll wonder why you’ve never seen this before, and be amazed it can be so simple. You won’t want to miss it ... read more

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They did it, and so can you! Succession planning success.

They did it, and so can you! Succession planning success.

  Like snowflakes, no two succession plans are exactly the same. In this Shop Owner Success webinar, Jimmy Lea welcomes two former shop owners who successfully transitioned their business to their successors. You'll get the inside scoop from Ron Haugen from Westside Auto Pros, and Joe Sevart from I-70 Auto Service about what they did to make it work. Whether you are selling to a trusted family member or top manager, this plan needs to be a top priority

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Succession Planning for Shop Owners

Succession Planning for Shop Owners

In this Shop Owner Success Webinar, host Jimmy Lea was joined by Cecil Bullard, founder of the Institute for Automotive Business Excellence and Seth Thorson, owner of Eurotech Auto in Minneapolis, MN. to talk about some of the basics of Succession Planning that all shop owners should know.  Our panelists get into a  discussion about how to establish an exit strategy for retirement which includes a succession plan, transferring ownership of the business, and paying taxes.  They share first-hand experience about how to change business ownership either by selling, closing, or handing the business to successors. 

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Estate Planning for Shop Owners

Estate Planning for Shop Owners

In this webinar Jimmy Lea and estate planning specialist Daniela Lungu for an in-depth introduction into estate planning for shop owners.  You will find out what documents are required and how to use Revocable Living Trusts to avoid Estate Taxes and Probate.  You will find out how to use Advance Health Care Directives and Durable Power of Attorney to avoid Conservatorships. And, you will learn about how to effectively protect your family, your business, and your estate.  Learn how to effectively use trusts to keep the court out of your family and your business. About Daniela Lungu Daniela Lungu, founder of the Law Offices of Daniela Lungu, devotes her law practice to asset protection through estate and business planning. Ms. Lungu’s goal is to provide the people of the Bay Area and California with the highest quality, and most personalized legal services possible. Her attention to detail and a high level of communication with her clientele distin ... read more

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