How KUKUI's All-in-One Marketing Success Platform Helped Toole’s Garage Manage and Track Revenue Growth.
SUCCESS STORY BY DAVID TOOLE
OWNER OF TOOLE'S GARAGE
Shop Overview
- Type: Auto Repair & Maintenance
- Location: San Carlos, CA
- Joined KUKUI: Early 2015
Why KUKUI
- Transparent Lead Tracking and Reporting
- Dedicated Marketing Support
- Robust AdWords Program
Overview
Founded in 1983, Toole’s Garage is a premier Auto Repair and Hybrid Repair Shop serving the city of San Carlos in California.
Originally founded as one of the very first Honda Specialty shops in the Peninsula, Toole’s expanded the business to include Hybrid maintenance and repair in 2012.
With the business transforming to include a specialized form of service, Toole’s Garage required a business CRM to track retention and attrition rates, marketing ROI and an automated email marketing solution.
“Being able to identify the real ROI on your marketing dollars is priceless. So many companies tell you their ROI but with KUKUI it is much more accurate.”
- Audra Toole
Better Software, Better Auto Repair Shop
The key to Toole’s Garage’s success during their transition from auto repair to auto + hybrid repair was transparent tracking of lead sources. Prior to KUKUI's All-In-One Marketing Success Platform, the business had no way to accurately track where customers were coming from, periodic attrition rate and recurrent growth projection.
