Welcome to another Shop Owner Success Webinar! Bill Adams is the owner of the award-winning Adams Autoworx in Castro Valley and Albany California. He hosted the syndicated radio show, “Nor-Cal Autotalk” from 2008 to 2018 and continues to guest host and participate in podcasts and broadcasts throughout the country. Bill has a rich 40 years of experience in the automotive service industry. He started off pumping gas and changing oil at the family gas station. Steve Mancinelli runs the biggest small shop in Denver! His biggest challenge is finding enough room for 4 Technicians to work in 3 Bays... Join Jimmy Lea and Bill Adams and Steve Mancinelli as we dive into just how KUKUI has helped Bill and Steve reach their continued success in the automotive industry! You won't want to miss this
Our biggest enhancement yet to the Text Connect Platform is here! We are thrilled to introduce a brand new feature: Ongoing Text Campaigns. What are they? Our ongoing text campaigns service is a text message system that uses your customers' data to send them customized communications based on triggers that you set. There are several options for triggers. They can be sent based on the last time a customer has visited, estimated mileage of a vehicle, time since a particular service was performed, and more! Why use ongoing text campaigns? Build Relationships: Texting is the preferred means of communication for many customers, and following up with your customers shows them that you truly care about their experience with you. Give them the opportunity to get to know you a little bit better by connecting through Text! Increase Sales: Text customers you haven’t seen in a while to check in if they need anything, remind them of a ... read more
We love it when our family grows! Meet the Newest Kukuians: Mark Pavlidis, Sales Executive - Inside Sales Favorite Movie - The count of Monte Cristo Favorite Thing to Do - Anything outdoors Best Childhood Memory - Many Outdoor adventures Favorite Quote - Do the right thing, even when no one’s looking. Armando Ortiz, Sales Executive - Inside Sales Favorite Movie – Boiler Room Favorite Thing to Do – Family Time Favortie Kukui Lead – Amazingness Best Childhood Memory – Living in the countryside of Puerto Rico Favorite Quote – I have so many but I will go with T.G.I.M = Thank God Is Monday! Michelle Salazar, Sales Executive - Inside Sales Favorite Movie - Braveheart Favorite thing to do free time - Read in my backyard Favorite Kukui LEAD value - Enthusiasm Best childhood memory - 10 years old my first st ... read more
It's time for another valuable Deep Dive Webinar where we will be diving into the Retention and Specials modules of your Kukui Control Panel. How can you create and send out an email blast on demand to help generate car count? How do you track email communications sent to your customers? Where to add, or change specials to use on your website or in your retention campaigns and more! Join your master diver Jimmy Lea and Director of Client Services Gary Norenberg learning how to create and track marketing campaigns to help generate and retain car count for your shop in this Deep Dive into these two value modules!
Welcome to another Shop Owner Success Webinar! This is Part 3 of our Barry Barret Webinar series. Join Jimmy Lea and Barry Barrett as they continue their discussion into Process with Purpose. You'll learn just how to keep the right people in the right seat in your business to fully achieve your business potential.
In this month's Deep Dive we are exploring the depths of the Dashboard Module of your KUKUI Control Panel! The Dashboard Module is like a treasure chest of data for your business. What story is your Dashboard telling you? How can you measure, track, and improve your marketing efforts? Where to find hidden treasures in your Dashboard that could bring more money into your business! Join Jimmy Lea and Caitlyn Sunseri, VP of Client Services, to learn all about your shop and marketing data as we take a Deep Dive into the KUKUI Dashboard Module
See How KUKUI Can Help Your NAPA AUTOPRO Shop In this webinar, Jimmy Lea will walk through every aspect of KUKUI's "All In One Success Platform." He'll breakdown how every part of your NAPA AUTOPRO Shop's marketing can be improved with our system. This is a webinar you don't want to miss. By the time he’s done, you’ll wonder why you’ve never seen this before, and be amazed it can be so simple. To watch more videos like this go to https://www.kukui.com/blog/categories/webinar
We all know how important reviews are for building your online presence and attracting new customers, but beyond the volume of reviews and your average score, it’s also important to use reviews to engage with customers. Thanking customers for positive reviews is a great way to continue to build on your positive relationship, and show them that you value the time they took to support your business. Moreover, we all know how difficult it can be to deal with a less than perfect review. Everyone has one or two one-star reviews, but not everyone responds to them appropriately, or at all. Responding to a negative review is so important, and not just for the customer who wrote it. You’re also making an impression on prospective customers reading the reviews while deciding whether or not to do business with your shop. Your response should show that you take your customers' experience and satisfaction seriously by addressing that customer's concerns and working to reso ... read more
Those who don't understand interest pay it and those who do earn it. What can you do today to earn money and make it do 7 different jobs every day 24 hours a day 7 days a week 52 weeks per year? Never let your money rest. Derick VanNess will show you just how to do this on this groundbreaking webinar. To watch more videos like this, go to https://www.kukui.com/blog/categories/webinar
In this episode of the Shop Owner Success™ Webinar series, Jimmy will be joined by Alex Woodie, CPA, and owner of Woodie's Auto Service in Charlotte, NC. They will be discussing The Cash Crunch and the top 3 methods to implement immediately to become profitable. If the answers to the following questions interest you, then you definitely need to attend this webinar! How to identify when you are headed into a cash shortage? What to do when you are in the middle of a cash shortage? Where to go when you think it's too late in your cash shortage? To watch more videos like this, visit https://www.kukui.com/blog/categories/webinar