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What is text message marketing?

Text message marketing is the act of sending announcements, alerts, coupons, special deals, and other information to a select audience via text message to their mobile device. A “Text Blast” is like an “Email Blast” but simply a quicker, easier and more direct way of reaching your customer. The condensed message format forces the sender to craft the content of their message with a clear Call To Action (CTA) each time.

Text messages instill a sense of urgency and the short and sweet nature of text messaging helps to get straight to the point.

Text messaging is the most preferred method of communication for consumers.

A text message lets you engage your audience instantly and elicit an immediate response.

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Kukui Text Marketing

Explore new grounds for customer engagement
text marketing

The Text Marketing module provides shop owners with the ability to bulk send campaign-based text messages to customers with special offers, announcements and other messages that will increase customer engagement and retention, and maintain relevance for the shop. Text marketing is intended as a “bay-filler” to send out quick announcements and specials for an instant reaction. Whether you want to send text messages for marketing alerts, sales events, coupons, discounts, announcements, or notifications, KUKUI makes communicating with your customers easy and efficient.

Good to know
Text Marketing Requires an Opt-in

According to the Telephone Consumer Protection Act (TCPA), you’ll need to get your customers’ explicit permission to send them marketing text messages. This is called an Opt-In. Before you can begin sending Text Marketing campaigns, you will need to build your list.

Desktop Texting
Easily reach out to your entire customer base

Customers respond to text messages, but you don’t want your team members to use their personal phones for business texting. By eliminating business texting on personal cell phones, you will increase sales or support productivity while improving security. Text messages are crafted and sent right from your desktop through the Kukui Control panel directly to your customers cell phone.

Campaign Dashboard
Track the success of your campaign

A complete history of completed, ongoing, and scheduled campaigns is displayed on the Campaign Dashboard. An intuitive message wizard walks the user through the creation of the message content. A simple message window is provided for message entry and pre-defined templates are available for inspiration. Fields for customer name, shop name, and last visit data are also available. You can even schedule campaigns to begin immediately, or go out at a pre-defined day and time.

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Kukui Text Reviews

Automatic reputation management

The Text Reviews Module uses automated texting to generate more reviews for your shop on Google, Facebook, and your website. Don’t leave reviews management to chance and don’t try to do it alone. Like you use the best tools in your shop, use the best software tools integrated with your SMS/POS/CRM data to automate the process of managing reviews.

Control Your Online Reputation

Don’t leave reviews management to chance and don’t try to do it alone. Like you use the best tools in your shop, use the best software tools integrated with your SMS/POS/CRM data to automate the process of managing reviews.

Automatic Review Capture

Kukui Reviews detects when a customer has concluded a repair, automatically sending them an email or text message to leave your shop feedback.

Interested in KUKUI Text Connect?

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