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KUKUI CRM

Call Tracking

Further increase the
efficiency of your shop

New Features:

  • Answer rate by hour and by day
    Hovering over the answer rate on the leads tab now shows a graph displaying answer rate by hour or day
  • Call Clasification ( Answering machine detection)
    Using machine learning, we now automatically detect if a phone call was answered by a person or by an answering machine with a 93%+ accuracy. This allows shop owners to accurately track how well staff is answering the phone throughout the day.
  • Automatic Robo call detection and blocking.
    Spam callers are now automatically marked in the leads tab and can now be blocked from calling tracking numbers

Advanced Dashboard

Analyzing your shop performance has never been easier

New Features:

  • Enhanced code
    Precalculation was introduced to improve performance
  • Dials
    Additional performance dials added: Parts to Total Orders Revenue, Labor To Total Orders Revenue & Parts Gross Profit
  • Export Lead Funnel
    The lead funnel can now be exported
  • Google Ads long term revenue
    When a customer comes in initially from Google Ads, the CP now tracks when they come in again, allowing for a more accurate, long-term calculation of ROI for advertising dollars spent with Google

All New Review Module with Email & Texting

Take control of your
online reputation

You can now set up your review request campaigns to go out via email or via our new optional text messaging system. Send messages whenever you like and however you like! Call your marketing director for further information on how to get advantage of this new feature.

All new Customer Mapping

Social and demographic
customer analytics reinvented

With our updated “Customers” module you can now visually analyze your customer data with a few clicks. See which neighborhood brings in your best customers, and which marketing method may be the best for a particular area around your shop.

Learn More

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