KUKUI’s Lead Follow Up CRM Solution: There Is No Substitute for Good Communication
The idea of a follow-up call can be daunting, but with the right tools, you can simplify the process. KUKUI’s Lead Follow-Up CRM Module will help you ensure that the relationship with your auto repair customer continues, and you won’t become just another email reminder in their inbox.
Lead Follow Up Made Easy
- Know who to call and when
- Easily view customer and vehicle information
- Take notes and reschedule calls
- Outgoing email and text options
- Phone call follow up campaigns
- Visual performance metrics dashboard
- All CRM follow up activity is stored for easy reference
Why Auto Repair Shops Should Use Call Follow Up
Follow up calls to your auto repair customers is a compelling strategy to not only to increase your shop’s revenue but also foster customer loyalty. When your shop personally reaches out, whether it’s to thank them for choosing your service, or reminding them about a critical repair needed, it can go a long way towards increasing your customer retention rates.
A Follow Up Call Is Worth 1000 Emails
These days your customers are getting hundreds of emails from companies, making the one you sent them easier to get lost. With our Lead Follow Up Module, you can easily create different campaigns - such as new customer outreach or reminding customers about a recommended repair - all from within our All-in-One Success Platform®.
You can keep track of who you called, what their mood was like, and internal notes you can share with the team. The Follow Up Module will even let you know the exact car that needs repair and when the last service was, helping you stay relevant and informed about your customers.
