Review Management for Auto Repair Shops
With KUKUI’s advanced Reviews module, you can manage your auto shop’s reviews and online reputation all in one place. Create review request campaigns to gain more positive reviews for your auto body shop quickly. Monitor your shop’s reputation so that your online presence is strong to ensure that you get all the customers you deserve.
Review Management
Take Control of Your Online Presence
Digitally ask your customers to leave reviews for your automotive business online to attract new customers and boost your online presence. Elevate your auto shop marketing above the competition and accelerate your growth through review request campaigns. You can now set up your review request campaigns to go out via email or our new optional text messaging system.
Send text messages to your customers whenever you like and however you like! Contact your marketing director for more information on how to take advantage of this new feature.
Review Management
Stay Up to Date With Your Online Reputation
With the KUKUI Reviews module, you can stay updated will all of the current and past reviews left on your auto shop’s website. Read over recent reviews to understand the experience of your customers and evaluate if any changes need to be made to provide a more positive experience for your customers. This feature also includes an option to submit responses to your customers to thank them for their feedback or address any concerns directly. Optimize for the best customer experience possible and bring in more new customers through the KUKUI Reviews Module.
Do Reviews Even Matter That Much?
- For a service-based business, reviews are one of the most important factors in growing your customer base. Low quantity or negative reviews can be enough reason for potential customers to look for other auto repair businesses.
- According to BrightLocal, 87% of consumers read online reviews for local businesses in 2020.
- Only 48% of consumers would consider using a business with fewer than 4 stars, according to the same source. It is crucial to request reviews from customers who had a positive experience and to improve your customer experience based on reviews!
- Hear from our happy customers on how KUKUI software (including the Reviews module) changed their business forever.
