How Shop Owners Like You Drove $3 Billion in Revenue with KUKUI

Let’s talk about what really matters,

THE RESULTS.

With KUKUI You Generated Over $3 Billion in Revenue in 2023

That’s right. In 2023, shop owners using the KUKUI platform drove more than $3 billion in revenue. 

• To put that into perspective, in the United States, General Repair Garages generated around $60 billion last year according to reports from the Auto Care Association (Auto Care Association, 2025 Auto Care Factbook. 
• Out of that massive total, you—using KUKUI—contributed over 5% of the industry’s revenue. 
• That’s $3,069,245,980, the sum total of countless hard-fought battles in your shops, where every invoice, every transaction, and every satisfied customer added up to success.
  

With KUKUI You Closed 5.6 Million Repair Orders

In 2023, you didn’t just repair cars—you transformed lives. Think about the hustle and grind it takes to close over 5.6 million repair orders. That’s 5,635,464 customers that got back on the road, driving better because you took care of them. Across the industry, millions of vehicles are serviced annually, but it was you—supported by KUKUI—who made sure those repair orders were completed better, faster, and more efficiently than ever before.

With KUKUI You Sent Nearly 600,000 Text Messages and Generated $23 Million in Revenue

In a world where mobile communication is king, you know how to keep your customers engaged. Shop owners like you sent nearly 600,000 text messages in 2023—597,783 to be exact. And those texts weren’t just casual conversations; they were strategic moves that generated over $23 million in revenue. That’s $23,295,289 directly attributed to text messages that drove customers back to your bays.

Best of all, every single message was sent with your customers' consent, following 10DLC guidelines and ensuring no spam – just well-timed, effective communication that works. The result? A steady stream of business that proves just how powerful a well-executed text message can be.

Text Messages Converted into Real Business

Texting isn’t just a convenience—it’s a conversion tool. Out of those 597,783 text messages sent, you saw an average response rate of 45%. That means nearly 270,000 of those texts led directly to customer engagement, appointments, and, ultimately, revenue. In an industry where customer communication is crucial, these texts weren’t just messages—they were opportunities.

With KUKUI You Sent Over 15 Million Emails and Converted 778,000 Customers

Email marketing remains one of the most effective tools in your digital toolbox. In 2023, shop owners like you sent over 15 million emails—15,460,998—and turned 778,270 of those into paying customers. That’s nearly 800,000 people who chose your shop over the competition because you reached out with the right message at the right time. With an industry-average open rate of around 18%, your emails outperformed the competition, leading to real, measurable business growth.

These aren’t just numbers. They’re your numbers. They’re proof that when you’ve got the right platform backing you up, there’s no limit to what you can achieve.

2024 isn't over yet!  We’re already seeing bigger numbers for this year. Imagine what you and your shop can do with the right tools in your corner.

So, keep pushing, keep growing, and know that KUKUI is right there with you, every step of the way.

About KUKUI 

KUKUI is the leading marketing and customer relationship solutions platform for the automotive aftermarket,  providing a SaaS platform with website, lead generation, and customer relationship management (CRM) solutions that drive revenue growth and customer retention for automotive repair shops.

KUKUI’s All-in-One Success Platform® provides auto repair shops with a branded, SEO-optimized website, robust CRM, PPC management, call tracking, online appointment setting, online payments, text communication, review management and intuitive analytics.

Repair shop owners can also take advantage of customer engagement and trust-building solutions like digital vehicle inspections as well as automated postcard, email, and text marketing campaigns.