2024 Year in Review

As we look back on 2024, we’re taking a moment to reflect on what was an incredible year of growth and innovation at KUKUI .

It has always been our priority to empower our clients with tools that simplify operations, improve customer engagement, and ultimately drive success. We delivered on that mission with some of the most impactful updates and features we’ve ever released.

2024 was all about helping you save time, connect with customers, and stay ahead in a competitive market. Whether it was automating review responses, optimizing Google Business Profile management, or revolutionizing appointment scheduling, every update we launched was designed with one goal in mind: empowering your business to thrive.

Let’s take a look at the highlights of 2024!

AI Review Responder

10DLC Compliance

Google Business Profile Management

2-Way Appointment Integrations

Live Scheduler

AI Review Responder

Save Time, Build Relationships

Keep You Compliant

Updates for 10DLC Policies

The telecommunications landscape continues to evolve, and staying compliant with the latest 10DLC (10-Digit Long Code) policies was a priority for KUKUI. In 2024, we implemented critical updates to ensure that our platform met the latest standards, helping our clients send SMS communications securely and confidently. Compliance may not be glamorous, but it is essential—and we’re committed to keeping your business ahead of the curve.

Google Business Profile Management Enhancements

Your Google Business Profile (GBP) is often the first impression customers have of your shop. This year, KUKUI introduced significant enhancements to our GBP management tool, making it easier for shop owners to update their profiles, post photos, share promotions, and keep their information accurate. The result? Improved search visibility and stronger local presence for your shop.

2-Way Appointment Integrations

In order to allow for real-time appointment scheduling between KUKUI and your shop management system, we proudly launched two-way appointment integrations with some of the industry’s leading shop management systems, including NapaTracs, ShopMonkey, and Protractor.

Live Scheduler

Revolutionizing Appointment Booking

Pushing forward in 2025

Off to a great start in 2025, this year we’ll be rolling out some game-changing features that will further empower you to streamline operations, boost online visibility, and enhance customer engagement. Some of these features are focused around multi-shop website capabilities, content and SEO, and more AI-powered tools.

We at KUKUI want to extend a heartfelt thank-you to all our clients for trusting us to be part of your journey. Your feedback and partnership drive everything we do, and we’re excited to continue building solutions that help your shop thrive in 2025 and beyond.