TL;DL [Too Long Didn't Listen] Introduction

Mackenna Herr • July 26, 2024
A woman with long blonde hair is standing with her arms crossed.

Welcome to "TL;DL: Too Long Didn't Listen," a new mini blog series where I'll be recapping my favorite industry podcasts. As someone deeply passionate about the automotive industry and constantly on the lookout for fresh insights and ideas, I'm excited to share my thoughts and highlights with you.


About Mackenna

With 7 years of experience in the automotive industry, I've had the privilege of working closely with shop owners, understanding your challenges, and developing solutions that make a real difference. My journey with KUKUI has been incredibly fulfilling, allowing me to combine my love for the industry with my passion for marketing, geography, and innovation. When I'm not visiting shops or diving into the latest industry trends, you can find me tuning into the best automotive podcasts out there.


Format of TL;DL

In each post of the "TL;DL: Too Long Didn't Listen" series, I'll be recapping one of my favorite industry podcasts. I'll quote or elaborate on the standout parts that resonated with me, providing you with a concise and engaging summary. Whether you're looking to catch up on missed episodes or discover new podcasts to follow, TL;DL will keep you informed and entertained.


Stay Tuned

Join me on this journey as we explore the most insightful and thought-provoking conversations in the automotive world. Stay tuned for the first episode of TL;DL, coming soon!


Love & Aloha,

Mackenna
Lori metzler is the senior director of client services at kukui.
By Mackenna Antignano May 5, 2025
Lori Metzler is more than just a team member. She’s a heart, a mentor, and a force of good in this industry. She sees the potential in every shop and every person she meets. And now, in her new role, she’ll keep doing what she does best, lifting others up.
A hand is holding a cell phone with a speech bubble on it.
By Meaghan Evans April 30, 2025
KUKUI makes it easy to grow and manage your opt-in list, while creating effective, personalized campaigns that drive results. Whether it’s through your website, social media, or in-shop promotions, KUKUI has the tools you need to build a loyal subscriber base and keep customers engaged.
A drawing of a telephone with the words kuku 's follow up module below it
By Mary Wirth March 12, 2025
Keeping customers coming back is just as important as getting them in the door. KUKUI’s Follow Up Module helps auto repair shops build lasting relationships through personal, meaningful connections—turning simple follow-ups into more appointments, higher approvals, and increased revenue.
A poster that says most shops fail at this do you
By Nick Martin February 19, 2025
Many shops aren’t taking advantage of this simple but powerful tool. And the numbers prove it. At KUKUI, we see firsthand how shops that consistently engage with their Google Reviews improve their online presence and attract more business.
A blue background with the words 2024 a year in review
By Gabby Oglesby January 31, 2025
2024 was all about helping you save time, connect with customers, and stay ahead in a competitive repair market.
By Mackenna Herr December 24, 2024
The Federal Trade Commission (FTC) recently issued an official ruling on consumer reviews.
By Heather Myers November 12, 2024
Built by a company with over 13 years experience working WITH and FOR Aftermarket Auto Repair shops.
A man in a blue uniform is holding a wrench in his hands.
By Mackenna Herr September 10, 2024
Let’s talk about what really matters, THE RESULTS.
A woman with long blonde hair is standing with her arms crossed.
By Mackenna Herr August 2, 2024
Karim Morsli, of Winkler Automotive, has a daily reminder posted in the shop that reads, “If serving is below you, leadership is beyond you.” Karim, who transitioned from a career in engineering...
A garage with cars parked in front of it
By Mackenna Herr July 26, 2024
Congratulations to The Garage in Renton for earning the July Alakai Award in the Shop Success Drivers category! Their recent adoption of the Live Scheduler and new site content additions highlight their commitment to leveraging KUKUI’s features for optimal performance. We’re proud to partner with such a forward-thinking and dedicated shop.