KUKUI's Advanced Text Marketing Tips for Auto Body Shops

KUKUI Administrator • June 11, 2020

By Kaeli Hall


Filters are a hot topic these days, but we’re not here to talk about the latest filter for your Instagram profile picture. We’re here to talk about the filters available on our Text Marketing platform. Targeting your marketing to a very specific audience increases your rate of conversion, and we’re providing you with plenty of options to narrow down the scope of your targeted audience. Take a look at our new, advanced filter options:


1. You might want to only send a text to your regulars, and skip the customers who only stopped by once or twice for a quick service. Define the minimum number of closed invoices that any customer who receives this message will have.


Minimum lifetime visits only include customers that have visited at least 0 times

2. Filter all of the recipients by the make of their vehicle. Type it into the box, hit “Add Vehicle To Filter”, and save. You can enter as many vehicles as you’d like, and remove a vehicle by pressing the x on the right hand side.

A screenshot of a customer vehicle make page with a green add vehicle to filters button.

3. People might opt-in through the web forms or keyword opt-in that haven’t come into the business yet. By default, we will include these non-existing customers while accounting for the filters that have already been applied. Many of these filters will exclude non-existing customers, like minimum spend, or lifetime visits. But now you can choose to include all non-existing customers (even if they don’t meet the filter criteria) or exclude them (even if they do meet the filter criteria). This gives you extra flexibility to decide when to include or exclude non-existing customers on a campaign.

A list of non-existing customers includes non-existing customers and filter them include all non-existing customers exclude all non-existing customers

Made it this far in the blog? Good thing, because you got to the BONUS FEATURE:


The Calculator!

A screen shows a button that says `` customers matching criteria '' and a button that says `` calculate ''.

As you apply these filters the number of recipients will change. Just press “Calculate” and our calculator provides live updates on how many recipients will be sent this campaign with the filters applied.

 

Questions? Comments? We love to hear from you! Use the feedback button on the right hand side of your CP and tell us what you think of our products, and how we can keep growing to fit the needs of your business.


By Heather Myers November 12, 2024
Built by a company with over 13 years experience working WITH and FOR Aftermarket Auto Repair shops.
A man in a blue uniform is holding a wrench in his hands.
By Mackenna Herr September 10, 2024
Let’s talk about what really matters, THE RESULTS.
A woman with long blonde hair is standing with her arms crossed.
By Mackenna Herr August 2, 2024
Karim Morsli, of Winkler Automotive, has a daily reminder posted in the shop that reads, “If serving is below you, leadership is beyond you.” Karim, who transitioned from a career in engineering...
A woman with long blonde hair is standing with her arms crossed.
By Mackenna Herr July 26, 2024
Welcome to "TLDL; Too Long Didn't Listen," a new mini blog series where I'll be recapping my favorite industry podcasts...
A garage with cars parked in front of it
By Mackenna Herr July 26, 2024
Congratulations to The Garage in Renton for earning the July Alakai Award in the Shop Success Drivers category! Their recent adoption of the Live Scheduler and new site content additions highlight their commitment to leveraging KUKUI’s features for optimal performance. We’re proud to partner with such a forward-thinking and dedicated shop.
A laptop with the words live now on it
By Heather Myers June 4, 2024
We are thrilled to announce that KUKUI's latest innovation, Live Scheduler, is now available. As an add-on product, Live Scheduler is designed to revolutionize the way auto repair shops interact with their customers by offering a seamless online scheduling experience.
A computer monitor with a KUKUI logo on it
By Mackenna Herr May 16, 2024
With partners like Tekmetric, we're reshaping the landscape of automotive repair, not just by matching marketing expertise with operational acumen, but by forging a comprehensive network of solutions that empower shops to work smarter and grow faster.
Pals ocala auto repair wins an award for community involvement
By Mackenna Herr May 8, 2024
Pals Ocala Auto Repair Recognized for Exceptional Community Involvement.
A group of people are posing for a picture in front of a brick wall.
By Mackenna Herr April 19, 2024
Welcome to a momentous day in the automotive industry!
A man in a kukui shirt is holding a trophy
By Mackenna Herr April 5, 2024
As employee number five and now the Senior Director of Partner Development, Mike has been integral in intertwining KUKUI's mission with the automotive industry, always prioritizing service and integrity....
Share by: