KUKUI's Advanced Text Marketing Tips for Auto Body Shops

KUKUI Administrator • Jun 11, 2020

By Kaeli Hall


Filters are a hot topic these days, but we’re not here to talk about the latest filter for your Instagram profile picture. We’re here to talk about the filters available on our Text Marketing platform. Targeting your marketing to a very specific audience increases your rate of conversion, and we’re providing you with plenty of options to narrow down the scope of your targeted audience. Take a look at our new, advanced filter options:


1. You might want to only send a text to your regulars, and skip the customers who only stopped by once or twice for a quick service. Define the minimum number of closed invoices that any customer who receives this message will have.


2. Filter all of the recipients by the make of their vehicle. Type it into the box, hit “Add Vehicle To Filter”, and save. You can enter as many vehicles as you’d like, and remove a vehicle by pressing the x on the right hand side.

3. People might opt-in through the web forms or keyword opt-in that haven’t come into the business yet. By default, we will include these non-existing customers while accounting for the filters that have already been applied. Many of these filters will exclude non-existing customers, like minimum spend, or lifetime visits. But now you can choose to include all non-existing customers (even if they don’t meet the filter criteria) or exclude them (even if they do meet the filter criteria). This gives you extra flexibility to decide when to include or exclude non-existing customers on a campaign.

Made it this far in the blog? Good thing, because you got to the BONUS FEATURE:


The Calculator!

As you apply these filters the number of recipients will change. Just press “Calculate” and our calculator provides live updates on how many recipients will be sent this campaign with the filters applied.

 

Questions? Comments? We love to hear from you! Use the feedback button on the right hand side of your CP and tell us what you think of our products, and how we can keep growing to fit the needs of your business.


Pals ocala auto repair wins an award for community involvement
By Mackenna Herr 08 May, 2024
Pals Ocala Auto Repair Recognized for Exceptional Community Involvement.
By Mackenna Herr 19 Apr, 2024
Welcome to a momentous day in the automotive industry!
A man in a kukui shirt is holding a trophy
By Mackenna Herr 05 Apr, 2024
As employee number five and now the Senior Director of Partner Development, Mike has been integral in intertwining KUKUI's mission with the automotive industry, always prioritizing service and integrity....
By Mackenna Herr 05 Apr, 2024
In the spirit of community involvement, Doug Pilla Master Auto Care stands out as an exemplary member of their local community.
A graphic showing a new review and a suggested response
By Mackenna Herr 05 Apr, 2024
Dive into KAI (KUKUI's AI Review Responder) through our latest sneak peek video.
By Mackenna Herr 28 Mar, 2024
Some auto shops are now giving their techs a full weekend plus an extra day off by moving to a four-day workweek, or what we’re calling a flex schedule. Here’s how it works and why it’s catching on...
By Gabby Oglesby 06 Mar, 2024
In the evolving culture of customer service, shop owners face unique challenges in maintaining a good reputation while managing day-to-day operations. With the rise of online reviews as a critical factor in consumer decision-making, leveraging artificial intelligence (AI) to respond to reviews is becoming a game-changer for enhancing customer satisfaction and loyalty.
By Mackenna Herr 12 Feb, 2024
If you are constantly looking for shop advantages to increase your profits and customer base, one of the most effective tools at your disposal is data-driven marketing. By leveraging customer data and communication preferences, your auto repair shop can create targeted campaigns that not only reach more potential customers but also resonate with them on a personal level...
By Mackenna Herr 23 Jan, 2024
Reflecting on an impactful year at KUKUI in 2023, we took significant strides to enhance our services and streamline operations for our clients...
By Mackenna Herr 17 Jan, 2024
We're thrilled to announce Chicane Motorsport as the winner of the January Alakai Award in the category of Innovative Marketing Strategies...
Share by: