Give Them a Reason

Last month we launched My Rewards, KUKUI’s built-in loyalty program. Since launch, our clients have already started using it to reward their best customers, encourage repeat visits, and strengthen long-term relationships.

If you haven’t turned it on yet, now is a great time to get in the game.

Why Loyalty Programs Work

Most shop owners already know the value of repeat customers. In fact, a customer who comes back regularly is often worth far more than a one-time visitor. The challenge has always been staying top-of-mind between visits. That’s where My Rewards comes in.

With My Rewards, shops can automatically reward customers for the business they’re already giving you. Customers earn points when they spend, which can later be redeemed for rewards like discounts or services. It’s a simple concept, but it can have a big impact.

Shops using loyalty programs often see:

• More repeat visits
• Higher customer retention
• Increased average repair order value
• Stronger customer relationships

Built Specifically for Repair Shops

Unlike generic loyalty programs built for retail stores, My Rewards was designed specifically for auto repair workflows. That means it works seamlessly with your existing processes.

You can:

• Automatically award points based on customer spending
• Track rewards directly in the KUKUI Control Panel
• Let customers redeem rewards during future visits
• Encourage repeat business without adding extra work for your team

Once it’s set up, the system handles the tracking automatically.

Early Feedback from Shops

Shops that have already enabled My Rewards are using it in a few different ways. Some are using it as a simple “thank you” program for loyal customers. Others are using it to encourage customers to return for recommended services. Either way, the goal is the same: reward your customers and give them another reason to come back to your shop.

Don’t Let Customer Loyalty Go Unrewarded

Your best customers are already choosing your shop over competitors. My Rewards helps you recognize that loyalty and encourage them to keep coming back. If you haven’t explored My Rewards yet, now’s the perfect time to see how it can work for your shop.

Contact your Client Success Coordinator or the KUKUI Support Team today to get started.