KUKUI: What Does Auto Shop Success Look Like? [WEBINAR]
KUKUI Administrator • November 14, 2020
How do you define success? Better Car Count? New Customers? Higher ARO? Higher customer retention? Join Jimmy Lea, KUKUI Product Evangelist, as we discuss success with Bryan Gossel, MSO of BG Automotive in Denver, CO, and John Eppstein, MSO of John's Automotive Care in San Diego, CA. Once they have defined success, what are the numbers, measurements, and reports they look at to discover if they are on the proper trajectory?! Starting the discussion directly with More Insight with Better Data and then leading into Higher Customer Retention and Better Customer Acquisition.
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Lori Metzler is more than just a team member. She’s a heart, a mentor, and a force of good in this industry. She sees the potential in every shop and every person she meets. And now, in her new role, she’ll keep doing what she does best, lifting others up.
KUKUI makes it easy to grow and manage your opt-in list, while creating effective, personalized campaigns that drive results. Whether it’s through your website, social media, or in-shop promotions, KUKUI has the tools you need to build a loyal subscriber base and keep customers engaged.
Keeping customers coming back is just as important as getting them in the door. KUKUI’s Follow Up Module helps auto repair shops build lasting relationships through personal, meaningful connections—turning simple follow-ups into more appointments, higher approvals, and increased revenue.
Many shops aren’t taking advantage of this simple but powerful tool. And the numbers prove it. At KUKUI, we see firsthand how shops that consistently engage with their Google Reviews improve their online presence and attract more business.
2024 was all about helping you save time, connect with customers, and stay ahead in a competitive repair market.
The Federal Trade Commission (FTC) recently issued an official ruling on consumer reviews.
Built by a company with over 13 years experience working WITH and FOR Aftermarket Auto Repair shops.
Let’s talk about what really matters, THE RESULTS.
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